37 Highland Ave, Washington, Pennsylvania, 15301
Patients are deeply divided regarding their experience at this clinic. While many praise specific doctors for being attentive and knowledgeable, the administrative side is a total mess. Long wait times, difficulty reaching the office by phone, and inconsistent policies are common complaints. It seems like a hit-or-miss situation depending on which provider you see.
If you need a prescription refill, use the patient portal instead of calling the office to avoid the phone nightmare.
✓ What Works Well
✗ Areas to Improve
Front desk staff needs better training
Doctors are great but the system is broken
Communication regarding appointments is inconsistent