Central Florida Eye Specialists
2715 Rebecca Ln, Orange City, Florida, 32763
Patients generally hold the medical staff in high regard, particularly Dr. Moses and Dr. Fleming, who are described as knowledgeable and compassionate. The clinical outcomes, especially for cataract surgeries, are frequently praised. The main pain point is the administrative side, specifically the call center and billing department, which some patients find frustrating and difficult to navigate.
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If you have trouble reaching the office via the main call center, try visiting in person or emailing if available to bypass the phone queue.
✓ What Works Well
- Excellent surgical outcomes
- Doctors are thorough and explain results clearly
- Friendly and professional clinical staff
✗ Areas to Improve
- Call center is difficult to reach
- Billing and insurance verification issues
- Long wait times for some appointments
- Do you accept Aetna PPO for routine exams?
- Why is it so hard to reach someone by phone?
Dr. Moses is a lifesaver for cataract surgery.
The office staff is much better than the call center.
Great clinical care, but the phone system needs work.
- Category Health & Medical
- City Orange City
- State Florida
- Postcode 32763
- Country United States
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