Central Florida Primary Care
3727 N Goldenrod Rd, Suite 106, Winter Park, Florida, 32792
The clinical staff, particularly Dr. Mastrapa, receives high praise for being attentive and caring. However, the practice suffers from significant administrative issues, including poor phone responsiveness, scheduling errors, and billing disputes. Patients often feel the clinical quality is high, but the office management creates a frustrating experience.
We analyze 55 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Confirm your appointment via the portal and arrive early to avoid being turned away for minor delays.
✓ What Works Well
- Attentive doctors
- Caring medical assistants
- Thorough treatment plans
✗ Areas to Improve
- Poor phone communication
- Scheduling inconsistencies
- Billing transparency issues
- Why can't I reach anyone by phone?
- Are there hidden fees?
The doctor is great, but the office is a mess.
They treat you like family once you're in the room.
Administrative staff needs better training.
- Category Health & Medical
- City Winter Park
- State Florida
- Postcode 32792
- Country United States
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