204 E Sloan St, Harrisburg, Illinois, 62946
This clinic is highly polarized. Many pet owners praise Dr. Portee for her compassion, expertise, and willingness to go above and beyond. However, there are significant complaints about poor communication, difficulty getting appointments, and perceived overpricing. Some pet owners have had very negative experiences, leading to a lack of trust in the clinic's management.
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If you have an emergency, call as early as possible; they are often booked solid but may be able to squeeze you in.
✓ What Works Well
✗ Areas to Improve
Great vet, poor office management
Compassionate care
Billing is a headache