Central Illinois Smiles
3250 N Woodford St, Decatur, Illinois, 62526
Central Illinois Smiles is highly regarded for its friendly, professional, and compassionate staff. Patients frequently mention the office's ability to make them feel comfortable and at ease, even those with dental anxiety. The office is described as clean, modern, and well-run. While there are a few isolated complaints about billing and communication, the majority of patients are very satisfied with the quality of care and the personal touch provided by the team.
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They have an emotional support dog named Hazel, which is a spot-on feature for easing dental anxiety.
✓ What Works Well
- Friendly, professional, and compassionate staff
- Great at managing dental anxiety
- Clean, modern, and well-run office
✗ Areas to Improve
- Occasional billing and insurance issues
- Some patients feel pushed into unnecessary procedures
- Communication with parents can be improved
- Is this office good for patients with dental anxiety?
- Do they accept new patients?
They treat you like a friend, not just a patient.
Dr. Lewis is amazing and very personable.
The staff is exceptional and very caring.
- Category Health & Medical
- City Decatur
- State Illinois
- Postcode 62526
- Country United States
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