5283 Corporate Dr, Suite 201, Frederick, Maryland, 21703
Patients generally praise the clinical expertise and bedside manner of the doctors, particularly Dr. Gross and Dr. Nicholas. However, the administrative side is a major pain point. Many report long wait times and significant difficulty reaching the office by phone. Some feel the billing practices lack transparency, leading to frustration.
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Call the Rockville office if you cannot get through to the Frederick location.
✓ What Works Well
✗ Areas to Improve
Doctors are top-notch but the front office is a mess.
Great care, but be prepared to wait over an hour.
Billing surprises are a real bummer.