Central Oregon Eyecare - Prineville
198 NE Combs Flat Rd, Suite 120, Prineville, Oregon, 97754
Patients generally enjoy the friendly, small-town feel and the expertise of the doctors. Many find the staff kind and the exams thorough. However, there are recurring complaints about billing errors, difficulty scheduling, and long delays in receiving glasses. While the clinical care is often described as spot on, the administrative side of the business frequently causes frustration.
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If you order glasses, follow up frequently; don't wait for them to call you, as communication can be slow.
✓ What Works Well
- Friendly and knowledgeable doctors
- Thorough eye exams
- Welcoming atmosphere
✗ Areas to Improve
- Long delays for glasses
- Billing and insurance confusion
- Difficult to schedule appointments
- Why is my order taking so long?
- Do you accept my insurance?
Great doctors, but the front office needs better organization.
Love the care, but the wait for glasses is unacceptable.
Very kind staff, but billing is a headache.
- Category Health & Medical
- City Prineville
- State Oregon
- Postcode 97754
- Country United States
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