505 400 N, Orem, Utah, 84057
The clinic receives high praise for its doctors, particularly Dr. Shelton and Dr. Hadley, who are described as caring and thorough. However, the administrative side is a major pain point. Patients frequently report long hold times, difficulty getting referrals, and confusion regarding online scheduling and clinic status.
Use the online portal for messaging rather than calling, as phone lines are often overwhelmed.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the admin staff needs help.
Impossible to get a referral sent.
Dr. Shelton is a wonderful family doctor.