Health & Medical · Orthopedics

Central Orthopedic Group

651 Old Country Rd, Suite 200, Plainview, New York, 11803

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Central Orthopedic Group is a large, busy practice with many talented surgeons. Patients often praise the medical outcomes and the expertise of the doctors. However, the practice suffers from significant administrative issues, including long wait times, poor communication, and rude front-desk staff. It is a 'high-volume' clinic where the quality of care is good, but the patient experience can be frustrating.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 88/100
Admin Efficiency 45/100
Pro Tip

Bring a book and be prepared for a long wait; the medical care is generally worth the administrative headache.

Wait Time: High
Staff Friendliness: Low
Pros & Cons

✓ What Works Well

  • Highly skilled surgeons
  • Comprehensive in-house services
  • Good medical outcomes

✗ Areas to Improve

  • Very long wait times
  • Rude and unhelpful front desk
  • Poor communication between departments
Frequently Asked Questions
  • Do they accept my insurance?
  • Why is it so hard to get test results?
User Feedback

The doctors are great, but the office staff is a nightmare.

Expect to wait a long time for your appointment.

Great medical care, but the administrative hassle is real.

Location Details
Street: 651 Old Country Rd, Suite 200
Neighborhood: Plainview
City: Plainview
State: New York
Postcode: 11803
Country: United States
Location
651 Old Country Rd # 200, Plainview, NY 11803
Quick Info
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