Central Texas Brain and Spine - North Austin
2217 Park Bend Dr, Suite 400, Austin, Texas, 78758
Patients are highly satisfied with the surgical outcomes and the expertise of the doctors, particularly Dr. Stovall and Dr. Patel. However, the office management is a major pain point. Many patients report long wait times, difficulty reaching staff, and administrative errors that cause significant stress. It's a classic case of great medical care hampered by poor office operations.
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If you have a referral, follow up with the office yourself to ensure it was received and processed.
✓ What Works Well
- Highly skilled surgeons
- Successful surgical outcomes
- Thorough explanations of conditions
✗ Areas to Improve
- Extremely long wait times
- Unresponsive office staff
- Administrative and billing errors
- Why is it so hard to get a call back?
- How long will I wait for my appointment?
- Are they accepting new referrals?
The doctors are top-notch, but the office is a nightmare.
I'm happy with my surgery, but the billing process was a disaster.
Great medical care, but be prepared to wait.
- Category Health & Medical
- City Austin
- State Texas
- Postcode 78758
- Country United States
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