CentralMed Urgent Care
1662 Central Ave, Albany, New York, 12205
Patients generally praise the medical providers for being attentive and knowledgeable. Dr. Nocera is frequently mentioned as a standout. However, the front desk and billing departments are major sources of frustration, with many patients reporting rude service and billing errors. It's a place where the clinical care is great, but the admin side needs work.
We analyze 75 public reviews for CentralMed Urgent Care using our data models and filter out spam to highlight only authentic feedback.
If you are coming for a physical, clarify the billing code with the front desk before the visit to avoid copay issues.
✓ What Works Well
- Attentive and knowledgeable doctors
- Minimal wait times
- Clean and modern facility
✗ Areas to Improve
- Rude and unhelpful front desk staff
- Frustrating billing practices
- Poor communication regarding follow-ups
- Why was I charged a copay for a physical?
- How do I get my results?
- Can I walk in?
Doctors are excellent
Billing department is a nightmare
Front desk needs retraining
- Category Health & Medical
- Neighborhood Albany
- City Albany
- State New York
- Postcode 12205
- Country United States
