69175 Ramon Rd, Building A, Cathedral City, California, 92234
Patients are deeply frustrated by the clinic's administrative failures, specifically regarding appointment cancellations and referral delays. While a few doctors receive praise for their bedside manner, the overall sentiment is negative due to poor communication and perceived negligence. Many feel the staff is dismissive and unprofessional, leading to a lack of trust in the quality of care. The urgent care services are frequently criticized for being unavailable or unhelpful.
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If you need a referral, follow up in person rather than relying on phone calls, as the administrative team is often unresponsive.
✓ What Works Well
✗ Areas to Improve
Administrative processes are a mess
Doctors often seem rushed or dismissive
Urgent care availability is unreliable