Centro Romero
Professional Services · Immigration & Community Services

Centro Romero

6216 N Clark St, Chicago, Illinois, 60660

Google Maps Updated: 20 May 2026
Authenticity Score: 58/100
About

Centro Romero is a vital community hub, but it faces significant criticism regarding its customer service and professionalism. While many clients have had life-changing positive experiences with specific staff, others report rude behavior, long wait times, and poor communication. The organization's reputation is heavily dependent on which staff member a client interacts with.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Centro Romero using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 50/100
Communication 45/100
Pro Tip

Try to get a referral to a specific counselor who has been recommended by others to ensure a better experience.

Immigration assistance
ESL classes
Pros & Cons

✓ What Works Well

  • Helpful immigration support
  • Community-focused programs
  • Affordable services

✗ Areas to Improve

  • Rude and unprofessional staff
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • Do I need an appointment?
  • What are the fees?
  • Can you help with DACA?
User Feedback

Some staff are spot on.

Communication is a nightmare.

Hit or miss service.