Health & Medical · Primary Care

CentroMed Palo Alto Clinic

9011 Poteet Jourdanton Fwy Acc Rd, San Antonio, Texas, 78224

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

This clinic has a very mixed reputation. While some patients have had excellent experiences with specific providers like Luis Hernandez, many others report significant issues with administrative incompetence, long wait times, and poor communication. The clinic is often described as disorganized, and patients frequently feel their concerns are not taken seriously.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 30/100
Pro Tip

If you need a referral, follow up frequently and keep your own records to ensure the process moves forward.

Provider Quality
Admin Reliability
Pros & Cons

✓ What Works Well

  • Some excellent and caring providers
  • Affordable care
  • Bilingual staff

✗ Areas to Improve

  • Disorganized administrative processes
  • Long wait times
  • Poor communication and follow-through
Frequently Asked Questions
  • Why was my appointment canceled?
  • How do I get a referral?
User Feedback

Luis Hernandez is a great provider.

The clinic is a nightmare of disorganization.

They never follow up on referrals.

Location Details
Street: 9011 Poteet Jourdanton Fwy Acc Rd
City: San Antonio
State: Texas
Postcode: 78224
Country: United States
Location
9011 Poteet Jourdanton Fwy Acc Rd, San Antonio, TX 78224
Quick Info
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