4700 Little Rd, empty, Arlington, Texas, 76017
Reviews are polarized. Many patients love the individual doctors and the clean, modern facility. However, a significant number of patients report major issues with the centralized call center, difficulty getting referrals, and a lack of direct communication with the local office. It feels like a corporate system that sometimes loses the personal touch.
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If you need a referral, follow up repeatedly with the central line, as they often fail to process them on the first request.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the system is broken.
Feels like a call center, not a clinic.
Great lobby, but hard to get things done.