Centurion Spine & Pain Centers - Waycross
1218 Alice St, Waycross, Georgia, 31501
This center is highly praised for its medical expertise, particularly regarding pain management procedures. Patients often feel well-cared for and comfortable, with many highlighting the kindness of the nursing staff. However, there are significant complaints about the front office staff, who are sometimes described as rude or unhelpful. Despite this, the clinical outcomes keep patients returning.
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The nursing staff is your best advocate here; build a good relationship with them to help navigate administrative hurdles.
✓ What Works Well
- Excellent pain management doctors
- Kind and professional nursing staff
- Effective procedures
✗ Areas to Improve
- Rude front office staff
- Difficult phone communication
- Strict and sometimes insensitive policies
- Why is it so hard to get a return call?
- Are you accepting new patients?
Doctors are lifesavers.
Front office needs better customer service.
Great clinical care, but the administrative side is lacking.
- Category Health & Medical
- City Waycross
- State Georgia
- Postcode 31501
- Country United States
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