Automobile · Auto Repair

Certified Auto Repair LLC

52 CT-66, Columbia, Connecticut, 06237

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

This shop has a very polarized reputation. While some customers praise their honesty and fair pricing, a significant number of reviews report poor communication, misdiagnosis, and even allegations of vehicle misuse. It seems to be a shop where your experience depends heavily on who is working that day and the nature of the repair.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
15
Lowest rating

We analyze 68 public reviews for Certified Auto Repair LLC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 40/100
Transparency 35/100
Pro Tip

If you have a complex issue, try to speak directly with the owner and get everything in writing before work begins.

Reliability: Low
Staff consistency: Low
Pros & Cons

✓ What Works Well

  • Friendly staff
  • Fair pricing for some
  • Can handle emergency repairs

✗ Areas to Improve

  • Poor communication
  • Reports of misdiagnosis
  • Allegations of vehicle misuse
Frequently Asked Questions
  • Why is my car not fixed?
  • Why was my bill so high?
  • Can I get a refund?
User Feedback

Hit or miss service

Management can be difficult

Check your car before leaving