CGH Ready Care Clinic (Sterling)
15 W 3rd St, Lower Level, Sterling, Illinois, 61081
This clinic is highly polarizing. While some patients appreciate the convenience and the kindness of specific staff members, there are frequent, serious complaints about rude behavior, inconsistent medical care, and billing issues. It seems to be a place where experiences vary wildly, and patients should be prepared for potential delays and administrative challenges.
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If you have a serious concern, consider going to an ER or a different urgent care, as this location has frequent complaints about diagnostic thoroughness.
✓ What Works Well
- Convenient location
- Some kind and attentive staff
- Easy online registration
✗ Areas to Improve
- Rude and dismissive staff
- Inconsistent medical care
- Billing and insurance issues
- Why is the wait so long?
- Do they accept my insurance?
Waste of time and money
Staff needs better training in empathy
Billing department is unresponsive
- Category Health & Medical
- City Sterling
- State Illinois
- Postcode 61081
- Country United States
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