CGN El Paso Ear, Nose and Throat PLLC
5959 Gateway Blvd W, # 160, El Paso, Texas, 79925
CGN El Paso ENT is a highly polarizing practice. While some patients report quick, effective, and professional care, a significant number of reviews highlight issues with rushed appointments, dismissive doctors, and poor communication. The administrative side, particularly phone responsiveness and billing, is a frequent source of frustration for many patients.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex issue, come prepared with a list of questions and be ready to advocate for yourself to ensure you are heard.
✓ What Works Well
- Quick appointment availability
- Effective treatments
- Professional clinical staff
✗ Areas to Improve
- Rushed appointments
- Dismissive bedside manner
- Poor phone communication
- Why is it so hard to reach someone by phone?
- Are the doctors thorough?
Dr. Nanez is superb.
I felt rushed and unheard.
The staff is professional but the doctor is dismissive.
- Category Health & Medical
- City El Paso
- State Texas
- Postcode 79925
- Country United States
readers daily.