Chad Mitchell - State Farm Insurance Agent
14901 E 42nd St S, Independence, Missouri, 64055
This agency is widely praised for its reliable, efficient, and friendly service. Clients appreciate the team's ability to handle complex insurance needs and their quick response times. Agents like Eli and Penny are frequently commended for their patience and ability to explain policies clearly. While there are some reports of communication issues with the broader claims department, the local office is generally seen as a model of excellent customer service. It is a highly recommended choice for those seeking a supportive and knowledgeable insurance partner.
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Use their text-based support for quick policy updates.
✓ What Works Well
- Reliable and efficient service
- Friendly and knowledgeable staff
- Quick response times
✗ Areas to Improve
- Occasional communication issues with claims
- Some reports of aggressive marketing
- Mixed experiences with administrative tasks
- How can I bundle my home and auto?
- What does my policy cover?
They treat you like family.
Eli is truly outstanding.
A model for other insurance agencies.
- Category Financial Services
- City Independence
- State Missouri
- Postcode 64055
- Country United States
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