Champlain Ophthalmology
6720A Rockledge Dr, Suite 200, Bethesda, Maryland, 20817
Champlain Ophthalmology is generally well-regarded for its professional and competent clinical care. Patients appreciate the thoroughness of the doctors and the efficiency of the support staff. However, there are recurring complaints about long wait times, administrative disorganization, and occasional rudeness from specific staff members. Despite these issues, the clinical quality remains a strong point for most patients.
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Be prepared for a potentially long visit; the office is high-volume and can experience significant delays.
✓ What Works Well
- Competent and professional doctors
- Thorough eye exams
- Efficient clinical workflow
✗ Areas to Improve
- Long wait times
- Administrative disorganization
- Occasional rude staff interactions
- Do you accept my insurance?
- How long is the typical wait?
Dr. Heltzer is excellent.
The office is very busy.
The staff is generally friendly.
- Category Health & Medical
- City Bethesda
- State Maryland
- Postcode 20817
- Country United States
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