Personal Care · Hair Salon & Spa
Changes City Spa
710 W 21st St, Norfolk, Virginia, 23517
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Updated: 18 May 2026
Authenticity Score: 85/100
About
Changes City Spa is a long-standing favorite in Norfolk, known for its friendly, family-like atmosphere and high-quality services. Clients love the natural approach to nail care and the expertise of stylists like Dalila and Paula. While there are occasional complaints about specific haircuts or pricing, most clients feel pampered and well-cared for.
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We analyze 74 public reviews for Changes City Spa using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
88/100
Staff Behavior
90/100
Pro Tip
Bring cash for tips, as they often do not accept them on credit cards.
Vibe: Family-like
Services: Hair/Nails/Spa
Pros & Cons
✓ What Works Well
- Friendly and welcoming atmosphere
- High-quality hair and spa services
- Natural approach to nail care
✗ Areas to Improve
- Occasional haircut dissatisfaction
- Pricing can be high
- Some noise in spa areas
Frequently Asked Questions
- Do they offer natural nail care?
- Is it a good place for a spa day?
- Are they kid-friendly?
User Feedback
Feels like family
Dalila is a gem
Great for a relaxing getaway
Quick Info
- Category Personal Care
- Neighborhood Ghent
- City Norfolk
- State Virginia
- Postcode 23517
- Country United States
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