Chapel Hill Foot & Ankle Specialists
1506 E Franklin St, Chapel Hill, North Carolina, 27514
Patients consistently praise the clinical care at this practice, noting that the doctors are thorough, professional, and genuinely listen to concerns. The surgical outcomes are frequently highlighted as excellent. However, the front-desk experience is a recurring pain point, with many patients reporting rude interactions and difficulty with insurance verification. It is a high-quality clinical practice that would benefit from a more polished administrative team.
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If you have insurance issues, try to resolve them with your provider directly before calling the office.
✓ What Works Well
- Excellent clinical care
- Thorough and professional doctors
- Good surgical outcomes
✗ Areas to Improve
- Rude front desk staff
- Difficult insurance verification
- Automated phone system frustrations
- Why is the front desk so rude?
- Are they good with insurance?
Dr. Williams is top-notch.
Front desk needs an attitude check.
Great care, but administrative issues.
- Category Health & Medical
- City Chapel Hill
- State North Carolina
- Postcode 27514
- Country United States
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