Charles G. Phan, M.D.
Health & Medical · Gastroenterology

Charles G. Phan, M.D.

16659 Southwest Fwy, Suite 175, Sugar Land, Texas, 77479

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

Dr. Charles Phan is a polarizing doctor. Long-term patients often praise his expertise and care, while many others report a very negative experience. Common complaints include long wait times, rude and unprofessional office staff, and a perceived lack of empathy or bedside manner. It is a practice where the clinical care is often overshadowed by administrative and interpersonal issues.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
20
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 25/100
Pro Tip

If you choose Dr. Phan, be prepared for long wait times and bring a book.

High clinical experience
Low administrative satisfaction
Pros & Cons

✓ What Works Well

  • Knowledgeable and experienced
  • Thorough in explanations
  • Good results for some patients

✗ Areas to Improve

  • Extremely long wait times
  • Rude and unprofessional staff
  • Poor bedside manner
Frequently Asked Questions
  • Why are the wait times so long?
  • Is the staff always this rude?
User Feedback

Great doctor, but the office is a nightmare.

Avoid this place if you value your time.

The staff is unprofessional and the doctor is arrogant.

Location Details
Street: 16659 Southwest Fwy, Suite 175
Neighborhood: Sugar Land
City: Sugar Land
State: Texas
Postcode: 77479
Country: United States
Location
16659 Southwest Fwy Ste 175, Sugar Land, TX 77479
Quick Info
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