Charles Preston, MD
2625 Shadelands Dr, Walnut Creek, California, 94598
Dr. Preston receives mixed feedback, with many patients praising his surgical skill and direct approach, while others feel his bedside manner is too abrupt. Patients who appreciate a 'get down to business' style are generally very satisfied with their outcomes. However, some report frustration with the office's call center and perceived lack of thoroughness during follow-up visits. It is a spot-on choice for those seeking a no-nonsense specialist.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, walking in to schedule your appointment is often more effective than calling.
✓ What Works Well
- Highly skilled surgeon
- Efficient office visits
- Clear treatment plans
✗ Areas to Improve
- Abrupt bedside manner
- Poor call center responsiveness
- Inconsistent follow-up
- Is surgery necessary for my shoulder injury?
- How do I get a call back from the office?
He is a no-nonsense doctor who gets results.
The call center is a major pain point.
He is very knowledgeable about sports injuries.
- Category Health & Medical
- City Walnut Creek
- State California
- Postcode 94598
- Country United States
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