Charles Retina Institute
Health & Medical · Retina Specialist

Charles Retina Institute

637 E Matthews Ave, Jonesboro, Arkansas, 72401

Google Maps Updated: 13 May 2026
Authenticity Score: 79/100
About

Patients are generally very satisfied with the medical care and surgical outcomes provided by the doctors at Charles Retina Institute. However, the clinic is plagued by severe administrative issues, including extremely long wait times and an overcrowded, poorly managed waiting area. Many patients feel the office is overbooked, leading to a rushed experience with the doctor despite the high quality of care.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
17
Lowest

We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 25/100
Pro Tip

Plan for a 3-4 hour visit; the clinic is very busy.

Retina specialist
High patient volume
Pros & Cons

✓ What Works Well

  • Excellent medical care
  • Skilled surgeons
  • Friendly staff

✗ Areas to Improve

  • Extremely long wait times
  • Overcrowded waiting room
  • Rushed doctor visits
Frequently Asked Questions
  • Why is the wait so long?
  • Are they overbooked?
User Feedback

Great care, terrible wait

They saved my vision

Needs better logistics

Location Details
Street: 637 E Matthews Ave
Neighborhood: Downtown
City: Jonesboro
State: Arkansas
Postcode: 72401
Country: United States
Location
637 E Matthews Ave, Jonesboro, AR 72401
Quick Info
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