Charles Schnetzler - State Farm Insurance Agent
1059 Old U.S. 27, St Johns, Michigan, 48879
Charles Schnetzler's agency receives high praise for its helpful and friendly staff, particularly Kory and Hunter, who are noted for their patience and ability to find great rates. Many clients appreciate the ease of switching and the clear explanations provided. However, there are some significant complaints regarding communication issues, billing errors, and difficulty with cancellations. While many have a great experience, the administrative inconsistencies are a point of concern for some.
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Always verify your payment status and cancellation confirmation in writing to avoid billing surprises.
✓ What Works Well
- Helpful and patient agents
- Competitive rates and discounts
- Easy switching process
✗ Areas to Improve
- Communication and follow-up issues
- Billing and payment processing errors
- Difficulty with policy cancellations
- How can I get a better rate?
- Why was my payment processed incorrectly?
Kory is knowledgeable and efficient.
Great rates, but watch the billing.
Hunter is a blessing to work with.
- Category Financial Services
- City St Johns
- State Michigan
- Postcode 48879
- Country United States
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