Charleston Dermatology
5401 Netherby Ln, Ste 1202, North Charleston, South Carolina, 29420
Patients generally praise the medical staff for being knowledgeable and compassionate, often highlighting specific providers for their bedside manner. However, the front desk experience is a major pain point, with many reports of rude behavior and poor communication. Wait times are inconsistent, and some patients feel rushed during their appointments. Overall, the clinical care is seen as high quality, but the administrative side needs a serious tune-up.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Patients report better experiences when they arrive early and have their insurance referral status verified by their own provider beforehand.
✓ What Works Well
- Knowledgeable and skilled medical providers
- Compassionate bedside manner
- Clean and professional office environment
✗ Areas to Improve
- Rude and dismissive front desk staff
- Inconsistent communication regarding appointments
- Long wait times and scheduling issues
- Do I need a referral for my insurance?
- Why was my appointment rescheduled without notice?
Clinical staff is top-notch and caring.
Front desk needs a major attitude adjustment.
Scheduling system feels disorganized and frustrating.
- Category Health & Medical
- City North Charleston
- State South Carolina
- Postcode 29420
- Country United States
readers daily.