Charleston ENT & Allergy
403 Faison Rd, Mount Pleasant, South Carolina, 29466
Charleston ENT & Allergy is generally well-regarded for its professional and knowledgeable medical staff. Patients appreciate the quick appointment availability and the thoroughness of the doctors. However, there are recurring complaints about the central call center, long wait times for phone responses, and administrative issues regarding billing and scheduling. It is a solid choice for medical care, provided you can navigate the administrative hurdles.
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Use the online portal for appointment requests, but be prepared to follow up if you don't hear back.
✓ What Works Well
- Professional and knowledgeable
- Quick appointment availability
- Thorough care
✗ Areas to Improve
- Frustrating call center
- Billing and administrative issues
- Long wait times for phone support
- Why is it so hard to reach someone?
- Are you in my insurance network?
Great medical care.
Call center is a nightmare.
Professional and thorough.
- Category Health & Medical
- City Mount Pleasant
- State South Carolina
- Postcode 29466
- Country United States
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