Charlestown Road Dental
3739 Charlestown Rd, New Albany, Indiana, 47150
Patients often praise Dr. Watts for his gentle and thorough care, and many find the staff to be very friendly. However, there is a significant number of negative reviews regarding long wait times, poor communication, and aggressive billing practices. Some patients feel the office is more focused on profit than patient care.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Dr. Watts is gentle and thorough
- Friendly and welcoming staff
- Good at handling dental anxiety
✗ Areas to Improve
- Long wait times
- Poor communication and billing issues
- Inconsistent patient care
- Why was my appointment canceled?
- Are they in-network with my insurance?
Great dentist, poor management
Billing is confusing and aggressive
Staff is hit or miss
- Category Health & Medical
- City New Albany
- State Indiana
- Postcode 47150
- Country United States
readers daily.