14700 Lake Shore Dr, Charlevoix, Michigan, 49720
This hospital has a very polarized reputation. Many patients are deeply grateful for the care they receive, praising the kindness and professionalism of the staff. However, there are frequent and serious complaints about long wait times, administrative negligence, and poor communication in the ER. It is a facility where the clinical care is often good, but the patient experience can be highly inconsistent.
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If you have a non-emergency issue, consider other options in the area to avoid long ER wait times.
✓ What Works Well
✗ Areas to Improve
Clinical care is great
ER is a nightmare
Staff is hit or miss