Food & Beverage · Fast Food

Charleys Cheesesteaks

1455 Franklin Mills Cir, Philadelphia, Pennsylvania, 19154

Google Maps Updated: 16 May 2026
Authenticity Score: 78/100
About

Customers are split on this spot. Some love the fresh, tasty sandwiches and friendly staff like Arleth and Ruby. Others report major issues with order accuracy, rude service, and cleanliness. The inconsistency in food quality and management is a real bummer for regulars. It seems like a hit-or-miss experience depending on who is working.

Our Review Process
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We analyze 71 public reviews for Charleys Cheesesteaks using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 70/100
Pro Tip

Check your bag before leaving the food court; order accuracy is a common pain point here.

Fast Service
Inconsistent Quality
Pros & Cons

✓ What Works Well

  • Friendly staff members
  • Fast service
  • Tasty chicken sandwiches

✗ Areas to Improve

  • Order accuracy issues
  • Inconsistent food quality
  • Unprofessional management
Frequently Asked Questions
  • Why is the store closed during posted hours?
  • How do I get a refund for a wrong order?
  • Why are the ingredients missing?
User Feedback

Staff can be spot on or totally checked out.

Food is hit or miss.

Management needs to step up.

Location Details
Street: 1455 Franklin Mills Cir
Neighborhood: Franklin Mills
City: Philadelphia
State: Pennsylvania
Postcode: 19154
Country: United States
Location
1455 Franklin Mills Cir, Philadelphia, PA 19154
Quick Info
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