Charlie's Heating & Cooling
235 E Presnell St, Asheboro, North Carolina, 27203
Charlie's Heating & Cooling has a loyal customer base, but recent reviews highlight significant inconsistencies. While many praise the technical skill and friendliness of specific technicians, others report poor communication, scheduling failures, and aggressive upselling. It seems to be a company in transition, with some customers feeling they are 'cruising off old reviews'.
We analyze 74 public reviews for Charlie's Heating & Cooling using our data models and filter out spam to highlight only authentic feedback.
If you have a specific technician you like, request them by name when scheduling.
✓ What Works Well
- Skilled and friendly technicians
- Fast emergency response (when available)
- Good quality installations
✗ Areas to Improve
- Inconsistent scheduling and communication
- Reports of aggressive upselling
- Some customers feel service quality has declined
- Do you offer 24/7 emergency service?
- Are your estimates free?
- Do you service older units?
Matt is great, but the office staff is hard to reach.
They used to be the best, but now it's hit or miss.
Great work, but the scheduling is a nightmare.
- Category Home Services
- Neighborhood Asheboro
- City Asheboro
- State North Carolina
- Postcode 27203
- Country United States
