601 S Sutton Rd, Suite 201, Fort Mill, South Carolina, 29715
This practice is highly regarded for its medical talent, with many patients feeling their lives were saved or significantly improved by the doctors. However, the administrative experience is consistently poor. Patients frequently report long wait times, rude front desk staff, and frustrating insurance/billing processes. It is a classic case of great doctors trapped in a poorly managed system.
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Bring your own insurance and ID copies to speed up the check-in process, even if they ask to scan them again.
✓ What Works Well
✗ Areas to Improve
Doctors are amazing, but the office staff needs training.
Waited two hours for a check-up.
Great care, but the administrative process is a headache.