Charlotte Eye Ear Nose & Throat Associates, P.A.- Matthews
Health & Medical · ENT

Charlotte Eye Ear Nose & Throat Associates, P.A.- Matthews

724 Aubrey Bell Dr, Matthews, North Carolina, 28105

Google Maps Updated: 13 May 2026
Authenticity Score: 76/100
About

The clinical care at this practice is generally excellent, with many patients praising the doctors' expertise. However, the administrative and billing departments are a frequent source of frustration, with reports of long wait times, rude staff, and confusing billing practices.

Our Review Process
20
Most Relevant
8
Newest
20
Highest
20
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 25/100
Pro Tip

Be prepared for long wait times and double-check all billing statements.

Strong clinical team
Poor administrative support
Pros & Cons

✓ What Works Well

  • Expert doctors
  • Effective treatments
  • Clean facility

✗ Areas to Improve

  • Rude billing/front desk
  • Long wait times
  • Confusing billing
Frequently Asked Questions
  • Why is the wait so long?
  • Why am I being billed this much?
User Feedback

Great doctors, bad office

Billing is a mess

Very thorough

Location Details
Street: 724 Aubrey Bell Dr
Neighborhood: Matthews
City: Matthews
Postcode: 28105
Country: United States
Location
724 Aubrey Bell Dr, Matthews, NC 28105
Quick Info
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