Charlotte Eye Ear Nose & Throat Associates, P.A.- University
2325 W Arbors Dr, Suite 201, Charlotte, North Carolina, 28262
This practice is highly polarized. Many patients praise the medical expertise and bedside manner of specific doctors like Dr. Kirchner and Dr. Falcone. However, there are frequent complaints about rude administrative staff, long wait times, and billing transparency issues. The clinical care is generally seen as high quality, but the administrative experience is often frustrating.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and expected costs before your appointment.
✓ What Works Well
- Knowledgeable and skilled doctors
- Excellent bedside manner
- Effective treatment outcomes
✗ Areas to Improve
- Rude administrative staff
- Long wait times
- Billing transparency issues
- Why is the billing process so confusing?
- How can I reach someone by phone?
Doctors are great, but the staff is rude.
Great care, but billing is a headache.
Efficient for quick ENT needs.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28262
- Country United States
readers daily.