Charlotte Gastroenterology & Hepatology - Huntersville
13808 Professional Center Dr, Huntersville, North Carolina, 28078
Patients consistently praise the medical staff for being knowledgeable, kind, and thorough. Many feel well-cared for and trust the doctors. However, there are frequent and severe complaints about the administrative side of the practice, including billing transparency, difficulty scheduling, and poor communication regarding appointments and procedures.
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Always confirm your insurance coverage and billing codes before any procedure to avoid unexpected costs.
✓ What Works Well
- Knowledgeable and kind doctors
- Thorough medical care
- Good patient-provider rapport
✗ Areas to Improve
- Billing transparency issues
- Difficulty scheduling appointments
- Poor administrative communication
- How do I get a billing question answered?
- Why is it so hard to schedule?
Great doctors, but the administrative side is a disaster.
Professional care, but watch out for billing surprises.
Compassionate providers, but the office is disorganized.
- Category Health & Medical
- City Huntersville
- State North Carolina
- Postcode 28078
- Country United States
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