1340 Matthews Township Pkwy, Ste 301, Matthews, North Carolina, 28105
This practice receives mixed reviews. Many patients praise the doctors for their expertise, thoroughness, and compassionate care. However, there are significant complaints regarding administrative staff, long wait times, and poor communication. The clinical care is generally well-regarded, but the administrative experience can be a major source of frustration.
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Follow up on all referrals and lab orders yourself to ensure they are processed correctly.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office needs a serious attitude adjustment.
Clinical care is top-notch, but administrative follow-up is lacking.
Be prepared for long waits and potential communication issues.