1040 Dekalb Pike, 100, Blue Bell, Pennsylvania, 19422
Many parents love the clinical care and the way the doctors handle children, especially those with special needs. However, there is a strong undercurrent of dissatisfaction regarding the front desk staff and administrative policies. Frequent complaints about scheduling, communication, and perceived rudeness suggest a disconnect between the clinical and administrative sides of the practice.
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If you have a child with special needs, mention it early; the clinical team is often praised for their patience.
✓ What Works Well
✗ Areas to Improve
Clinical staff is amazing, but the front desk is a nightmare.
They are great with my autistic son.
The administrative policies feel very rigid.