CHASS Center
5635 W Fort St, Detroit, Michigan, 48209
The CHASS Center is valued for providing affordable care to the community, with many patients praising specific doctors for their dedication. However, the clinic faces significant challenges with administrative operations. Patients frequently report long wait times, difficulty getting through on the phone, and issues with prescription refills. While the clinical staff is often described as kind, the overall experience is frequently marred by poor communication and organizational issues.
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Try calling the pharmacy directly for refills to bypass the main clinic line.
✓ What Works Well
- Affordable healthcare
- Dedicated doctors
- Community-focused programs
✗ Areas to Improve
- Unresponsive phone lines
- Long wait times
- Administrative disorganization
- How can I get my prescription refilled?
- Why is it so hard to get an appointment?
Great doctors, but the office is a nightmare to deal with.
It's affordable, but you get what you pay for in terms of service.
They need to hire more staff to handle the volume.
- Category Health & Medical
- City Detroit
- State Michigan
- Postcode 48209
- Country United States
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