Chatham Orthopaedic Associates
1203 Gandy Dancer, Clock Tower Building, Richmond Hill, Georgia, 31324
Patients generally hold the surgeons and medical staff in high regard, often praising their skill and bedside manner. However, the administrative side, particularly billing and scheduling, is a major pain point. Many patients feel the front desk and billing practices are disorganized, which can overshadow the quality of the actual medical care.
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Verify your insurance coverage and billing codes directly with your provider before your procedure.
✓ What Works Well
- Highly skilled and knowledgeable surgeons
- Professional and caring medical staff
- Clean and well-maintained office
✗ Areas to Improve
- Frustrating billing and insurance practices
- Long wait times for appointments
- Inconsistent front desk communication
- Why are my charges being coded as out-of-network?
- How long is the typical wait for a follow-up?
Surgeons are top-notch
Billing department needs a total overhaul
Great physical therapy team
- Category Health & Medical
- City Richmond Hill
- State Georgia
- Postcode 31324
- Country United States
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