Chelsea Eye Ophthalmology
157 W 19th St, New York, New York, 10011
Chelsea Eye Ophthalmology is highly regarded for its surgical expertise, particularly LASIK and cataract procedures. Patients often praise Dr. Coad for his skill and the life-changing results he provides. However, the practice faces significant criticism regarding its billing transparency, high fees for simple services (like prescription copies), and occasional rudeness from front-desk staff. It is a premium-priced practice where the medical outcomes are excellent, but the administrative experience can be frustrating.
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Ask for a full breakdown of all potential costs, including refraction and scan fees, before agreeing to any exam.
✓ What Works Well
- Exceptional surgical outcomes (LASIK/Cataracts)
- Highly skilled and professional doctors
- Modern and clean office environment
✗ Areas to Improve
- High fees for routine services
- Lack of billing transparency
- Occasional poor customer service from front desk
- Why is there a fee for a copy of my prescription?
- Are the extra scans really necessary?
Dr. Coad is a genius, but the office nickel-and-dimes you.
Great surgery, but be prepared for high costs.
Professional care, but the front desk can be rude.
- Category Health & Medical
- City New York
- State New York
- Postcode 10011
- Country United States
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