Cherry Health - Wyoming Community Health Center: Family Medicine
2929 Burlingame Ave SW, Wyoming, Michigan, 49509
This clinic is a classic example of a community health center where the individual providers are often excellent, but the administrative and support systems are severely strained. Patients love specific providers like Dr. LaHood and NP Jerrica, but the front desk and phone systems are a constant source of frustration. Long wait times, difficulty getting through on the phone, and billing issues are the primary complaints. It's a vital resource for the community, but one that requires patience to navigate.
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Use the patient portal for all non-urgent requests, as phone lines are notoriously difficult to navigate.
✓ What Works Well
- Excellent and caring individual providers
- Sliding fee scale for low-income patients
- Comprehensive services in one location
✗ Areas to Improve
- Extremely difficult to reach by phone
- Rude or unhelpful front desk staff
- Long wait times and scheduling issues
- Why can't I get anyone to answer the phone?
- How do I get my prescriptions refilled on time?
The doctors are great, but the office is a mess
I love my NP, but I hate calling this place
It's a lifesaver for those without insurance
- Category Health & Medical
- City Wyoming
- State Michigan
- Postcode 49509
- Country United States
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