6366 Mechanicsville Tpke, Ste 205, Mechanicsville, Virginia, 23111
Patients generally have a positive view of the clinical care, often praising the dentists and hygienists for their professionalism and thoroughness. The office is described as clean and modern. However, there are recurring complaints about billing transparency, insurance issues, and occasional administrative rudeness. While many patients are loyal, others have left due to these administrative frustrations.
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Always ask for a detailed treatment plan and cost estimate before starting any major dental work.
✓ What Works Well
✗ Areas to Improve
Clinical care is top-notch
Billing department is frustrating
Staff is generally friendly