6355 Walker Ln, Suite 313, Alexandria, Virginia, 22310
Patients generally praise Dr. Smith for her deep knowledge and compassionate approach. Many feel she is a great listener who takes the time to explain complex diagnoses. However, some report significant frustration with administrative staff, specifically regarding billing errors and poor communication. While the clinical care is often described as spot on, the office management side leaves some patients feeling unheard.
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Always confirm if specific diagnostic tests like EMGs are performed at the specific office location before booking.
✓ What Works Well
✗ Areas to Improve
Dr. Smith is a great doctor but the staff is not very responsible.
She is the only neurologist who accurately diagnosed my condition.
The billing department is difficult to deal with.