2455 Bell Rd, Montgomery, Alabama, 36117
Dr. Zimmerman is highly praised by many for her kindness, expertise, and compassionate care. However, there are significant and frequent complaints about the office staff, long wait times, and administrative issues, including appointment cancellations and poor communication.
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The clinical care is excellent, but be prepared for significant administrative challenges and long waits.
✓ What Works Well
✗ Areas to Improve
Dr. Zimmerman is great, but the staff is a major issue.
Great medical care, poor customer service.
Expect long wait times and poor phone service.