Chesapeake Collision - Huntingtown
2300 Solomons Island Rd, Huntingtown, Maryland, 20639
This collision center receives mixed reviews. Many clients are very happy with the quality of repairs, the friendly staff, and the proactive communication via text updates. However, there is a significant group of customers who have experienced long delays, poor communication, and frustration with insurance-related processes. While some find the service excellent and the work pristine, others feel the shop is disorganized and unreliable. It seems to be a shop where the experience can vary greatly depending on the specific insurance partner and the complexity of the repair.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are using a specific insurance partner, ask about their 'express' lane policies before booking to avoid potential delays.
✓ What Works Well
- High-quality repair work
- Proactive text updates
- Friendly and helpful staff
✗ Areas to Improve
- Long repair delays
- Poor communication on timelines
- Frustrating insurance-related processes
- How long will my repair take?
- Do you provide status updates?
Car looks brand new
Communication is hit or miss
Great service when things go right
- Category Automobile
- City Huntingtown
- State Maryland
- Postcode 20639
- Country United States
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