113 Gainsborough Square, Suite 300, Chesapeake, Virginia, 23320
Chesapeake Internists is a practice with a mixed reputation. Many patients praise the doctors for their expertise, thoroughness, and compassionate care. However, there are significant and consistent complaints about administrative issues, particularly the difficulty in reaching the office by phone, long wait times, and poor communication. It is a practice where the medical care is highly valued, but the administrative experience can be a source of frustration.
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If you have an urgent need, be persistent with your follow-ups, as phone communication can be challenging.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin is a nightmare.
Great care, but be prepared for long waits.
Communication is a major issue.