Chesapeake Smiles Dental
2288 Blue Water Blvd, #420, Odenton, Maryland, 21113
The practice receives highly polarized reviews. Many patients praise the clinical staff for their kindness, professionalism, and ability to handle dental anxiety. However, there is a significant volume of complaints regarding rude administrative staff, billing errors, and last-minute appointment cancellations. The administrative side of the practice appears to be a major point of contention.
We analyze 58 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you encounter issues with the front desk, ask to speak directly with the office manager or a senior staff member.
✓ What Works Well
- Kind and professional clinical staff
- Excellent care for dental anxiety
- Clean and modern office
✗ Areas to Improve
- Rude and unprofessional administrative staff
- Billing errors and lack of transparency
- Last-minute appointment cancellations
- Why is the front desk staff so rude?
- How can I resolve a billing dispute?
Clinical staff is great, but the admin is a nightmare.
I've been a patient for years, but the admin is driving me away.
Excellent clinical care, but the admin side is a headache.
- Category Health & Medical
- City Odenton
- State Maryland
- Postcode 21113
- Country United States
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