Chesapeake Urology - Annapolis
810 Bestgate Rd, Suite 235, Annapolis, Maryland, 21401
Chesapeake Urology in Annapolis has a polarized reputation. While many patients praise the clinical expertise and bedside manner of specific doctors like Dr. Kern and Dr. Santayana, there are significant complaints regarding the centralized call center and administrative hurdles. Patients often feel frustrated by the inability to reach the local office directly and report long wait times.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble with the call center, try visiting in person to schedule or resolve issues.
✓ What Works Well
- Skilled physicians
- Clean facility
- Compassionate care from specific doctors
✗ Areas to Improve
- Frustrating call center
- Long wait times
- Administrative communication issues
- How can I reach the local office directly?
- Is there a weight limit for procedures?
Dr. Kern is worth the wait.
The call center is a nightmare.
Clinical care is great, admin is not.
- Category Health & Medical
- City Annapolis
- State Maryland
- Postcode 21401
- Country United States
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